The freight brokerage industry has evolved. It is now much more reliant on technology than it has been in the past. One example of that is the electronic tracking programs for drivers. This allows brokerages and carriers to be able to see the current location of a specific driver.
The industry used to be heavily reliant on truck drivers checking in with their current location, especially before cell phones became popular and widespread. It evolved when cell phones became commonplace and all you needed to do was call the driver or the dispatch in order to get a location. It is now evolving once more with smartphones becoming more popular and affordable.
Fourkites is an application that can be downloaded on a driver's cell phone that has real-time tracking. This allows for less check-calls from brokerages and carriers to find out where the drivers are. Real-time tracking has helped increase safety on the roads since drivers do not have to answer calls as often as they used to. It allows drivers to focus on the road without having to worry about keeping their phone close to them while they expect a call.
There are some disadvantages to an automatic tracking system, however. One problem I have encountered is that when a driver goes through a dead zone, the application cannot send an accurate current location, and it keeps sending the last known location. Since drivers take roads that have poor cellular service, this can be problematic.
Another disadvantage is that you do not know if the driver is the one that has the application on it. Sometimes drivers have other driver's applications on their phones. This causes confusion because brokers think they have a location on the driver even though they are in a different place.
All in all, as advances in technology increase, these problems can be fixed and electronic tracking will be a much more common mean of tracking drivers.
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